Quality medical devices for clinics, care facilities, and families across West Malaysia — honest advice, fair prices, and support that doesn't stop at delivery.
Quality medical devices for clinics, care facilities, and families across West Malaysia.
We're a small family business — you deal with real people who know the products and stay in touch after every sale.
All our medical devices comply with Malaysia's Ministry of Health regulations, giving you confidence in every purchase.
We started this because our own family needed medical equipment and found the experience frustrating. We built what we wished existed.
Talk to a real person, not a chatbot. We reply promptly via WhatsApp and are happy to advise with no pressure.
No hidden fees. Our prices are fair and upfront — exactly what you see is what you pay.
Got a question after delivery? We pick up. Warranty claims, spare parts, usage help — all handled directly by us.
Fast and reliable shipping across Peninsular Malaysia. Bulky items like wheelchairs are handled with extra care and packed securely.
Real feedback from real customers on Shopee and direct purchases.
Everything you need to know before making a purchase.
We currently deliver to Peninsular Malaysia (West Malaysia) only — we do not ship to Sabah or Sarawak at this time. Bulky items such as wheelchairs and hoists are handled with extra care and packaged securely for delivery.
Yes. All medical devices sold by Fair Medicare comply with Malaysia's Ministry of Health (MOH) regulations. We only carry products that meet the required safety and quality standards for clinical and home use.
Wheelchair sizing depends on seat width, user weight, and mobility needs. We recommend messaging us on WhatsApp with the user's measurements — our team will guide you to the right fit with no pressure and no extra charge for advice.
Warranty coverage depends on the specific product — not all items carry one. Selected products such as oxygen concentrators and electric wheelchairs include a manufacturer warranty. Please enquire with us about the exact item you are interested in and we'll confirm the warranty terms before you purchase.
Absolutely. WhatsApp is our preferred channel for enquiries. You can reach us at +60 12-311 3330 — we typically reply within minutes during business hours (Mon–Sat, 9am–6pm).
Returns and exchanges are accepted for items in original condition within the return window. For Shopee purchases, standard Shopee return policies apply. For direct orders, please contact us within 7 days of receiving your item and we will work out a fair solution.
Browse our full catalogue or reach out — we're happy to guide you with no pressure.
